Privacy Policy

God88 Privacy Policy – Protection of Your Personal Data

Your privacy is our priority. GOD88 is committed to protecting every piece of personal information you share with us. This document transparently explains how we collect, use, store, and safeguard your data as a trusted member of our platform.

Updated: 1 January 2026
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Bahasa Malaysia
Our Privacy Commitment

Your data is never sold to any third party

Full encryption for all transactions and communications

Data access and deletion rights are available to all members

Layered Protection

How god88 Protecting Your Privacy?

Personal Data Encryption

All personal data transmitted between your device and GOD88 servers is protected by industry-standard 256-bit SSL encryption. This means sensitive information such as your password, bank account number, and KYC details remain secure at all times during transit.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised god88 staff with a legitimate business need may access member personal information, and all access is recorded for audit purposes.

Member Data Control

You have full control over your personal data at god88. Through your account settings, you can view, update, or request deletion of your personal information at any time, subject to applicable legal requirements.

No Data Sales

God88 has never and will never sell, rent, or exchange member personal data to any third party for marketing purposes. Your information is used solely for platform operations and improving our services to you.

Privacy Change Notifications

Whenever there are significant changes to this Privacy Policy, GOD88 will notify members via their registered email or in-platform notification. You will always be kept informed and will never be caught off guard by any changes to how your data is managed.

PDPA Legal Compliance

God88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is conducted in accordance with the principles set out under Malaysia's applicable personal data protection legislation.

Important Note: This Privacy Policy describes the privacy practices of god88 for our website platform and mobile application. By using god88 services, you agree to the collection and use of information as described in this document. Please read this policy carefully in its entirety before registering or using our platform.

1 Information We Collect

God88 collects various types of information from members to enable the platform to operate safely, efficiently, and in compliance with applicable legal requirements in Malaysia. The information we collect falls into three main categories:

A. Information You Provide Directly

  • Full name as shown on identity card or passport
  • Date of birth and gender
  • Malaysian email address and mobile number
  • Current residential address
  • Bank account or digital wallet details (account number, bank name)
  • Copy of identification document for the KYC process
  • Username and password (stored in encrypted form)

B. Information Collected Automatically

  • IP address and estimated geographic location
  • Device type, operating system and web browser version
  • Game session data including the date, time, and duration of each session
  • Financial transaction records (deposits, withdrawals, wagering)
  • Platform usage patterns and game preferences
  • Technical logs for troubleshooting purposes

C. Information From Third-Party Sources

  • Identity verification through a licensed KYC provider
  • Background checks via approved AML (Anti-Money Laundering) providers
  • Payment verification data from payment providers integrated with our platform

Why Do We Need This Information? This information is collected to verify your identity, process financial transactions securely, comply with anti-money laundering laws, and ensure a fair and responsible gaming environment for all GOD88 members.

2 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. GOD88 does not use your data for any purpose not stated in this policy. The following are the primary ways we use your personal information:

1
Account Management & Verification

We use your information to create and manage your member account, verify your identity during login, process password reset requests, and protect your account from unauthorised access.

2
Financial Transaction Processing

Your banking and financial data is used solely to process deposits and fund withdrawals securely and efficiently. god88 processes withdrawals within 15 to 30 minutes, and your financial information is essential to ensure funds reach the right hands.

3
Legal Compliance & KYC

As a responsible platform, GOD88 uses your identification information to fulfil legal obligations including KYC (Know Your Customer) procedures and AML requirements. This protects both you and the platform from misuse.

4
User Experience Enhancement

Your usage pattern and game preference data helps us personalise game recommendations, offer relevant promotions, and continuously improve the platform interface to make it easier and more enjoyable to use.

5
Communication & Customer Support

We use your email address and phone number to send important account notifications, promotional updates (with your consent), and responses to customer support enquiries. You can manage your communication preferences through your account settings at any time.

6
Fraud Prevention & Platform Security

Technical data such as IP addresses, log records, and activity patterns are used by god88's fraud detection system to identify and block suspicious activity, protecting all platform members from fraud and abuse.

3 Information Sharing with Third Parties

God88 takes our responsibility seriously and will not disclose your personal information without your consent. We does not sell, does not rent, and does not trade members' personal data to any third party for their own marketing purposes.

However, there are certain situations where we need to share your information with carefully selected parties, solely for platform operational purposes:

  • Payment Service Providers: DuitNow, FPX, Touch 'n Go eWallet, and Boost require certain information to process your financial transactions securely. This data sharing is limited to what is necessary to complete the transaction only.
  • KYC Service Providers: Licensed identity verification providers that work with GOD88 to ensure the accuracy of member information for legal compliance purposes.
  • Game Software Providers: Third-party game providers may receive game session data necessary to operate their games on the god88 platform. Your personal financial information is not shared.
  • Authorities & Enforcement Agencies: god88 will disclose required information when mandated by law, court order, or direction from a legitimate law enforcement agency.
  • Technical Infrastructure Providers: The server hosting companies and cloud infrastructure providers used by GOD88 are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

Protection Guarantee: All third parties we work with have signed strict data protection agreements with GOD88. They are only permitted to use your data for the purposes we have specified and may not disclose it to any other party without written consent from GOD88.

4 Data Security

God88 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS Encryption: All data moving between your browser or app and GOD88 servers is encrypted using 256-bit SSL/TLS protocol, the highest security standard in the industry.
  • Stored Data Encryption: Sensitive information such as passwords and financial details stored in our database are encrypted using modern encryption algorithms. Your password is never stored in plain text.
  • Role-Based Access Control (RBAC): Access to members' personal data within the god88 organisation is restricted and controlled based on role and job requirements. All access is logged and monitored.
  • Two-Factor Authentication (2FA): god88 provides and encourages the use of 2FA for all member accounts as an additional layer of security.
  • 24/7 Monitoring: The security monitoring system operates continuously to detect and respond to any threats or suspicious activity in real time.
  • Regular Security Audits: Security assessments and penetration testing are conducted regularly by independent security experts to identify and address system vulnerabilities.

While no system can guarantee absolute security, GOD88 takes every reasonable step to protect your data. In the event of any security incident affecting your personal data, we will notify you and the relevant authorities within the timeframe required by applicable law.

5 Cookies & Tracking Technologies

God88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our application.

The types of cookies we use are:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting the platform's key functionality.
  • Performance Cookies: Collecting information on how you use the platform, the most frequently visited pages and any error messages. This data is used to improve platform performance.
  • Functional Cookies: Saving your preferences such as language, region and display settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helping us understand aggregated, anonymised usage patterns to improve platform design and content.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the god88 platform.

6 Your Rights as a god88 Member

God88 respects your rights regarding your personal data. Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights:

Your Rights Description How to Submit a Request
Right of Access Requesting a copy of the personal data we hold about you Contact god88 live chat support
Right to Rectification Requesting correction of inaccurate or outdated information Account settings or contact support
Right to Erasure Requesting deletion of your personal data under certain circumstances Contact god88 live chat support
Right to Object Objecting to the processing of your data for direct marketing purposes Notification settings in account
Right to Restrict Processing Requesting restrictions on how your data is processed in specific cases Contact god88 live chat support
Right to Data Portability Receiving your data in a structured, machine-readable format Contact god88 live chat support

God88 will process all privacy rights requests within 21 business days. We may need to verify your identity before processing certain requests to ensure the security of your data.

7 Data Retention

God88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our data retention policy is as follows:

  • Active Account Data: For as long as your account remains active and for a reasonable period after account closure.
  • Financial Transaction Records: Minimum 7 years after the transaction occurs, in accordance with Malaysia's financial and tax legal requirements.
  • KYC Documents: Minimum 5 years after the business relationship ends, in line with applicable AML requirements.
  • Security & Audit Logs: Between 1 and 3 years depending on the log type, for dispute resolution and security investigation purposes.
  • Support Communication Data: Up to 2 years after a support case is resolved, for quality control and training purposes.

When data is no longer needed and there is no legal obligation to retain it, god88 will securely delete or anonymise the data using methods that ensure it cannot be recovered.

8 Children's Privacy

God88 is a digital entertainment platform exclusively for adult users aged 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we discover that we have unintentionally collected personal information from someone under the age of 18, we will immediately take the following steps:

  • Suspending the account in question immediately while conducting an investigation
  • Deleting all personal information associated with that individual
  • Refunding any deposits made via the original payment method where applicable
  • Reporting the incident to the relevant authorities where required by law

Notice to Parents & Guardians: If you believe your underage child has accessed the god88 platform, please contact our support team immediately. We will handle such reports with the highest priority and full confidentiality.

9 Privacy Policy Amendment

God88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.

For significant amendments, GOD88 will notify you via:

  • A prominent notice on the platform homepage for a minimum of 30 days before the changes take effect
  • Notification emails to all registered members using the email address updated in our system
  • In-app notifications on the god88 mobile app

Continued use of the god88 platform after any amendments take effect will be considered your acceptance of the updated policy. If you do not agree with any amendments, you have the right to close your account and stop using god88 services.

10 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, please do not hesitate to contact our privacy team. We are committed to responding to every enquiry within a reasonable timeframe.

Live Chat

Our support team is available 24 hours a day, 7 days a week via live chat on the god88 platform.

Privacy Email

Contact us at [email protected] for enquiries related to your personal data.

We will endeavour to resolve any privacy-related complaints internally. If you feel your complaint has not been handled satisfactorily, you have the right to escalate it to the Personal Data Protection Commissioner of Malaysia.

Join GOD88 Today

Play With Safe & Confident at GOD88

Your personal data is fully protected by god88. With layered security, the latest encryption, and strict PDPA compliance, you can focus on enjoying the best gaming experience without any concerns. Register now and experience the difference of a platform that truly cares about its members' privacy.

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Secure Data
No Data Sales
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